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Pre-Order and Delivery

Pre-orders:  Payment is taken in full at the time of ordering, irrespective of whether items are currently in stock.  We currently estimate that pre-order items have a 1-2 month lead time  but this may vary and we will endeavor to let you know if it is likely to be longer.  American Duchess shoes are made in limited quantities, so if it transpires that your choice is no longer available, we will do our utmost to let you know quickly, help find an alternative, or refund you in full.

We aim to process orders which are in stock with 5 working days.  We are currently a mail-order company only, although we may be found at markets and fairs, details of which can be found on our facebook page.

Standard Delivery charges:

UK : £5.50

Europe: £15.00

USA : We recommend you buy directly from the American Duchess website

Rest of world:  please contact us.